EduNomicon Terms of Service

Effective date: 18 May 2026
Last updated: 18 May 2026
Version: 1.0
Applies to: Australian customers and authorized users

These Terms and Conditions govern access to and use of the EduNomicon platform, related product services, customer accounts, analytics outputs, support services and associated professional services.

They do not govern ordinary browsing of our public website. Use of the public website is covered by our Website Terms of Use.

1. Service Description

1.1 EduNomicon is an education-specific analytics and decision-support platform designed to assist schools and authorized education organizations to better understand structured educational data.

1.2 The platform may be used to support data quality review, predictive modelling, explanatory analytics, diagnostic reporting, variable importance analysis, sensitivity analysis, scenario review, and other analytics functions intended to help authorized users interpret school-supplied data.

1.3 EduNomicon is designed to work with structured data supplied or authorized by the customer. This may include appropriate educational data such as assessment results, attendance data, subject or program participation data, academic performance data, and other school-approved indicators relevant to educational analytics.

1.4 EduNomicon is not a learning management system, student management system, school administration system, behaviour management system, health or wellbeing service, counseling service, surveillance tool, remote access tool, social media platform, communication platform, file storage service, or automated administrative decision-making system.

1.5 EduNomicon outputs are provided for decision support only. The platform is intended to inform professional judgement, not replace it. All outputs, predictions, summaries, explanations, recommendations, charts, reports, model results, and other analytics generated by the platform must be reviewed by appropriately authorized human users before being relied upon.

1.6 EduNomicon does not automatically make decisions about students, parents, staff, applicants, or other individuals. The platform must not be used as the sole basis for disciplinary action, enrollment decisions, scholarship decisions, welfare decisions, health decisions, legal decisions, employment decisions, or any other administrative decision affecting an individual.

1.7 EduNomicon may include optional AI-assisted language explanation features. These features are intended to provide plain-English explanations of aggregated analytics, data quality, modelling, or diagnostic outputs. These features are optional, user-triggered, and do not form part of the core decision-making process.

1.8 EduNomicon is intended for use by authorized school or organizational users only. It is not designed for unrestricted student use, public access, social interaction, advertising, or general-purpose artificial intelligence use.

1.9 The customer remains responsible for determining whether the platform is suitable for its intended use, ensuring that uploaded data is lawful and appropriate, interpreting platform outputs, and making all final decisions based on professional expertise, institutional policies, applicable laws, and the best interests of students and the school community.

2. Authorized Users

2.1 EduNomicon may only be accessed and used by individuals who have been authorized by the customer or by EduNomicon to use the platform.

2.2 Authorized users may include school leaders, teachers, analysts, administrators, support staff, consultants, or other personnel who have a legitimate educational, administrative, technical, or governance reason to access the platform.

2.3 The customer is responsible for determining which users are authorized to access EduNomicon and for ensuring that each authorized user has an appropriate role, permission level, and purpose of access.

2.4 Authorized users must only access data, models, reports, analytics, outputs, and platform functions that are relevant to their approved role and responsibilities.

2.5 Authorized users must not share their login credentials, allow another person to use their account, attempt to access another user’s account, or bypass access controls.

2.6 Authorized users must keep account credentials secure and must promptly notify the customer’s administrator or EduNomicon if they become aware of unauthorized access, suspected compromise, credential sharing, or misuse of the platform.

2.7 The customer is responsible for promptly removing or disabling access for users who no longer require access, including users who leave the organization, change roles, or no longer have an approved purpose for using EduNomicon.

2.8 EduNomicon may use role-based access controls, tenant restrictions, audit logging, authentication controls, and other technical or administrative safeguards to manage and monitor access to the platform.

2.9 EduNomicon may restrict, suspend, or revoke access where there is suspected unauthorized access, credential sharing, misuse, breach of these Terms, breach of customer policy, or risk to privacy, security, safety, or platform integrity.

2.10 The customer remains responsible for ensuring that authorized users are appropriately trained, supervised, and aware of their responsibilities when using EduNomicon, including responsibilities relating to student privacy, data minimization, professional judgement, ethical use, and human review of outputs.

2.11 Unless expressly agreed in writing, EduNomicon is not intended for direct use by students, parents, guardians, or members of the public.

3. School Responsibility for Uploaded Data

3.1 The customer is responsible for all data, files, records, variables, documents, metadata, and other information uploaded, submitted, connected, imported, entered, or otherwise made available to EduNomicon by the customer or its authorized users.

3.2 The customer must ensure that all uploaded data is lawful, accurate, relevant, appropriate, authorized, and limited to what is reasonably necessary for the agreed educational analytics purpose.

3.3 The customer must ensure that it has all necessary rights, permissions, consents, notices, legal bases, internal approvals, and authority required to upload, process, analyze, use, disclose, or otherwise make available any data within EduNomicon.

3.4 The customer must not upload data that is unnecessary, excessive, unrelated to the agreed purpose, unlawfully obtained, misleading, unauthorized, or inconsistent with applicable privacy, child safety, education, records management, or data protection obligations.

3.5 EduNomicon is designed for structured educational analytics. The customer should only upload structured datasets that have been reviewed for suitability, relevance, and data minimization before upload.

3.6 Unless expressly approved in writing, the customer must not upload sensitive information, health information, biometric information, legal or custody information, child protection information, financial account information, government identifiers, free-text welfare notes, counseling notes, disciplinary narratives, or other high-risk personal information.

3.7 EduNomicon does not require student names, parent names, home addresses, phone numbers, personal email addresses, photographs, Medicare numbers, passport numbers, Tax File Numbers, driver license numbers, birth certificate details, or other direct identifiers for standard educational analytics use cases.

3.8 Where row-level linkage is required, the preferred configuration is the use of a school-generated pseudonymous identifier rather than direct identifiers or government-issued identifiers.

3.9 The customer is responsible for checking uploaded data before submission, including reviewing column names, variable types, free-text fields, hidden worksheets, embedded metadata, duplicate records, and any other content that may contain personal information, sensitive information, or inappropriate material.

3.10 EduNomicon may conduct upload-time checks, schema review, column-name screening, pattern detection, metadata review, or other automated or manual checks to identify data that appears sensitive, prohibited, excessive, unauthorized, or inconsistent with these Terms.

3.11 EduNomicon may block, reject, quarantine, restrict, delete, or require review of any upload that appears to contain prohibited, sensitive, excessive, unauthorized, or high-risk information.

3.12 The availability of technical screening or blocking controls does not remove the customer’s responsibility for ensuring that uploaded data is lawful, appropriate, authorized, and limited to the agreed purpose.

3.13 If the customer becomes aware that inappropriate, unauthorized, sensitive, excessive, inaccurate, or unlawfully disclosed data has been uploaded to EduNomicon, the customer must notify EduNomicon promptly and take reasonable steps to assist in containment, correction, deletion, review, or remediation.

3.14 The customer remains responsible for the interpretation, use, retention, export, disclosure, and downstream handling of any outputs, reports, predictions, explanations, downloaded files, model results, or other materials generated from uploaded data.

3.15 EduNomicon may suspend or restrict access to uploaded data, models, outputs, or user accounts where necessary to protect privacy, security, student safety, platform integrity, or compliance with these Terms.

4. Prohibited Data Uploads

4.1 EduNomicon is designed for educational analytics using appropriate, school-authorized, structured data. The customer and authorized users must not upload, submit, import, enter, connect, or otherwise make available any prohibited, unnecessary, excessive, unauthorized, or high-risk data except where expressly approved in writing by EduNomicon under a separate agreed arrangement.

4.2 Unless expressly approved in writing by EduNomicon under a separate high-risk deployment arrangement, the following types of information must not be uploaded to EduNomicon:

(a) sensitive information, including information or opinions about racial or ethnic origin, Aboriginal or Torres Strait Islander status, political opinions, religious beliefs or affiliations, philosophical beliefs, sexual orientation or practices, criminal records, trade union membership, professional association membership, or similar sensitive attributes;

(b) health, disability, mental health, or wellbeing information, including medical records, diagnoses, disability information, autism-related information, psychological or psychiatric records, counseling records, medical certificates, treatment records, immunization records, accident reports, health referrals, therapeutic assessments, learning difficulty diagnoses, self-harm risk indicators, suicidal indicators, wellbeing risk indicators, or other health-related information;

(c) wellbeing, welfare, pastoral, behavioural, or disciplinary free-text records, including counselling notes, incident descriptions, teacher narratives, parent correspondence, welfare notes, behaviour narratives, risk assessments, or similar unstructured records;

(d) legal, custody, child protection, or family safety information, including custody orders, court orders, intervention orders, out-of-home care information, child protection information, family violence information, or related legal records;

(e) biometric, image, audio, video, or physical attribute data, including facial images, fingerprints, voice recordings, eye-tracking data, movement data, emotion detection data, body metrics, or data capable of identifying or recreating a person’s physical or behavioural characteristics;

(f) government identifiers or high-risk identifiers, including Medicare numbers, Tax File Numbers, passport numbers, driver license numbers, birth certificate details, government-issued student identifiers, teacher registration numbers, or similar identifiers;

(g) financial account or payment information, including bank account details, credit card details, payment records, overdue fee notices, debt collection information, salary information, superannuation details, donation history, or other financial records;

(h) direct identifiers that are not required for the agreed educational analytics purpose, including student names, parent or guardian names, home addresses, phone numbers, personal email addresses, photographs, social media handles, or emergency contact details;

(i) passwords, credentials, authentication secrets, API keys, access tokens, private keys, database connection strings, security certificates, or other security-sensitive technical information;

(j) data obtained unlawfully, without authority, without required consent or notice, or in breach of privacy, child safety, education, employment, contractual, or records management obligations;

(k) offensive, discriminatory, unlawful, obscene, sexually explicit, violent, defamatory, harassing, hateful, or otherwise inappropriate content;

(l) data relating to individuals who are not within the agreed scope of the customer’s authorized use of EduNomicon; and

(m) any other data that EduNomicon reasonably considers to be sensitive, excessive, unsafe, unauthorized, inappropriate, or inconsistent with these Terms.

4.3 High-risk wellbeing, safeguarding, disability, self-harm, mental health, or student safety use cases are not permitted under the standard EduNomicon service terms. Any proposed use of EduNomicon involving self-harm risk, mental health risk, disability information, autism-related information, wellbeing risk, child safety concerns, or similar sensitive student support purposes must be separately reviewed and expressly approved in writing before any such data is uploaded or processed.

4.4 Approval for a high-risk deployment may require additional governance controls, including but not limited to a written purpose statement, data protection review, school executive approval, defined authorized users, restricted access controls, human review protocols, documented escalation pathways, parent/student notice where required, legal or privacy review, audit logging, deletion controls, and confirmation that EduNomicon outputs will not be used as the sole basis for any welfare, clinical, disciplinary, exclusionary, enrollment, or administrative decision.

4.5 EduNomicon is not a clinical, diagnostic, counseling, mental health, wellbeing, medical, disability assessment, or emergency response service. EduNomicon must not be used to diagnose autism, disability, mental illness, self-harm risk, suicidal, psychological distress, or any other health or wellbeing condition.

4.6 Where EduNomicon is approved for a high-risk student support or safeguarding use case, outputs must be treated as decision-support indicators only. Outputs must be reviewed by appropriately authorized and qualified school personnel and must be interpreted alongside professional judgement, school safeguarding procedures, and applicable legal and policy obligations.

4.7 Technical screening is provided as a safeguard but is not a guarantee that all prohibited or inappropriate data will be detected. The customer remains responsible for reviewing data before upload and ensuring that all uploaded data complies with these Terms and applicable law.

4.8 Uploading prohibited, sensitive, unnecessary, excessive, unauthorized, or inappropriate data may constitute a breach of these Terms and may result in access being restricted, suspended, or revoked.

4.9 If prohibited or inappropriate data is uploaded, the customer must promptly notify EduNomicon and cooperate with any containment, deletion, investigation, remediation, reporting, or compliance steps reasonably required.

4.10 EduNomicon may inspect uploaded schemas, model metadata, logs, generated models, and related platform records where reasonably necessary to assess compliance with these Terms, protect privacy and security, investigate suspected misuse, support ethical use, or maintain platform integrity.

5. Sensitive, Health, Legal, Financial and Identifier Data Restrictions

5.1 EduNomicon’s standard service is not designed to collect, process, analyze, store, or generate outputs from sensitive information, health information, legal or custody information, financial account information, government identifiers, biometric information, disability information, mental health information, self-harm risk information, or other high-risk personal information.

5.2 The customer and authorized users must not upload, submit, import, enter, connect, or otherwise make available any sensitive, health, legal, financial, government identifier, biometric, disability, wellbeing, safeguarding, or similar high-risk information unless this has been expressly approved in writing by EduNomicon under a separate high-risk deployment arrangement.

5.3 Sensitive information includes, but is not limited to, information or opinions about racial or ethnic origin, Aboriginal or Torres Strait Islander status, political opinions, religious beliefs or affiliations, philosophical beliefs, sexual orientation or practices, criminal records, trade union membership, professional association membership, or similar sensitive attributes.

5.4 Health and wellbeing information includes, but is not limited to, medical records, diagnoses, disability information, autism-related information, psychological or psychiatric records, counselling records, medical certificates, treatment records, immunization records, accident reports, health referrals, therapeutic assessments, learning difficulty diagnoses, self-harm risk indicators, suicidal indicators, wellbeing risk indicators, or other health-related information.

5.5 Legal, custody, child protection, and safeguarding information includes, but is not limited to, custody orders, court orders, intervention orders, out-of-home care information, child protection information, family violence information, legal restrictions, safety plans, protection orders, or similar records.

5.6 Financial information includes, but is not limited to, bank account details, credit card details, payment records, overdue fee notices, debt collection information, fee hardship information, salary information, superannuation details, donation history, scholarship financial information, or other financial records.

5.7 Government identifiers and high-risk identifiers include, but are not limited to, Medicare numbers, Tax File Numbers, passport numbers, driver license numbers, birth certificate details, government-issued student identifiers, teacher registration numbers, visa identifiers, or similar identifiers.

5.8 EduNomicon does not require the data described in this clause for standard educational analytics use cases. The preferred configuration is to use school-authorized structured educational data and, where row-level linkage is required, a school-generated pseudonymous identifier.

5.9 If the customer proposes to use sensitive, health, wellbeing, disability, safeguarding, legal, financial, identifier, or other high-risk information with EduNomicon, the customer must notify EduNomicon before uploading or processing that information.

5.10 EduNomicon may decline, restrict, suspend, or require modification of any proposed use case involving sensitive, health, wellbeing, disability, safeguarding, legal, financial, identifier, or other high-risk information.

5.11 Where EduNomicon approves a high-risk deployment, additional controls may be required. These may include a written purpose statement, data minimization review, privacy impact assessment, school executive approval, legal or privacy review, role-based access restrictions, enhanced audit logging, restricted model access, restricted exports, defined deletion timelines, user training, and documented human review procedures.

5.12 Approval of a high-risk deployment does not permit unrestricted use of high-risk data. The customer must ensure that only the minimum necessary data is uploaded and that all data remains limited to the approved purpose, approved users, approved model, approved tenant, and approved retention period.

5.13 EduNomicon is not a medical, clinical, diagnostic, counseling, mental health, wellbeing, legal, financial, child protection, or emergency response service. EduNomicon must not be used to diagnose, classify, confirm, or determine a person’s health, disability, mental health, self-harm risk, legal status, financial status, or safeguarding status.

5.14 EduNomicon outputs relating to any approved high-risk deployment must be treated as decision-support indicators only. They must be reviewed by appropriately authorized and qualified human users and must not be used as the sole basis for any welfare, clinical, disciplinary, exclusionary, enrollment, scholarship, legal, financial, employment, or administrative decision.

5.15 EduNomicon may screen uploaded schemas, column names, field types, metadata, data patterns, model metadata, and related records to identify indicators of sensitive, health, legal, financial, identifier, wellbeing, safeguarding, or other high-risk information.

5.16 EduNomicon may block, reject, quarantine, restrict, delete, or require review of any upload, dataset, model, output, or account that appears to involve sensitive, high-risk, prohibited, excessive, unauthorised, or inappropriate information.

5.17 The customer must not attempt to disguise, rename, transform, encode, embed, or otherwise conceal sensitive, health, legal, financial, identifier, wellbeing, safeguarding, or other high-risk information in order to bypass EduNomicon’s controls.

5.18 If sensitive or high-risk information is uploaded without approval, or if an approved high-risk deployment is used outside its approved scope, EduNomicon may treat this as a breach of these Terms and may restrict, suspend, revoke, delete, or otherwise control access as necessary to protect privacy, security, student safety, compliance, and platform integrity. 5.19 The customer must promptly notify EduNomicon if it becomes aware that sensitive, high-risk, prohibited, excessive, unauthorized, or inappropriate information has been uploaded, processed, disclosed, exported, or used in connection with EduNomicon.

6. AI-Assisted Explanation Features

6.1 EduNomicon may include optional AI-assisted explanation features that generate plain-English commentary about aggregated data quality, modelling, diagnostic, reporting, or analytics outputs.

6.2 AI-assisted explanation features are optional and user-triggered. They are not required to use EduNomicon’s core analytics, modelling, diagnostic, reporting, or decision-support functions.

6.3 EduNomicon does not automatically submit uploaded datasets, raw records, individual student-level data, direct identifiers, or sensitive information to external language model services for explanation generation.

6.4 Where AI-assisted explanation features are used, EduNomicon is designed to send only limited summary information, such as aggregated data quality scores, variable-level diagnostic metadata, model performance summaries, driver summaries, or other non-student-level analytics metadata.

6.5 AI-assisted explanations are provided for convenience, readability, and decision support only. They are not professional advice, legal advice, medical advice, health advice, wellbeing advice, counseling advice, financial advice, or a substitute for professional judgement.

6.6 AI-assisted explanations may be incomplete, inaccurate, misleading, overgeneralized, or inappropriate for a particular school context. Authorized users must review, question, and validate all explanations before relying on them.

6.7 AI-assisted explanations must not be used as the sole basis for any decision affecting a student, parent, staff member, applicant, contractor, or other individual.

6.8 EduNomicon must not be used to generate AI-assisted explanations that diagnose, infer, classify, or determine a person’s health, disability, mental health, self-harm risk, wellbeing status, legal status, financial status, behaviour, character, protected attributes, or safeguarding status.

6.9 EduNomicon does not provide unrestricted student-facing generative AI functionality. Unless expressly agreed in writing, AI-assisted explanation features are intended only for authorized school or organizational users.

6.10 Where a third-party language model endpoint is used, it is used only to generate the requested explanation. EduNomicon does not use optional AI-assisted explanation prompts or outputs to train EduNomicon’s predictive models.

6.11 Customers and authorized users must not enter, upload, paste, or include student names, direct identifiers, sensitive information, health information, legal information, financial information, free-text welfare notes, counseling notes, disciplinary narratives, or other prohibited or high-risk information into any AI-assisted explanation feature.

6.12 EduNomicon may restrict, disable, monitor, log, review, or modify AI-assisted explanation features to protect privacy, security, student safety, ethical use, platform integrity, or compliance with these Terms.

6.13 EduNomicon may disable AI-assisted explanation features for a customer, tenant, user, model, dataset, or deployment where the feature is not appropriate, has not been approved, poses an unacceptable risk, or appears to have been misused.

6.14 The customer remains responsible for ensuring that its authorized users understand the limitations of AI-assisted explanations and use them only for approved, lawful, ethical, and school-authorized purposes.

7. Human Review and Decision Support Only

7.1 EduNomicon is a decision-support platform. It is intended to assist authorised users to interpret school-authorised data, identify patterns, review model outputs, and support professional judgement.

7.2 EduNomicon does not replace human expertise, professional judgement, school policy, legal obligations, safeguarding obligations, teacher knowledge, leadership judgement, or student support processes.

7.3 All outputs generated by EduNomicon must be reviewed, questioned, interpreted, and validated by appropriately authorised human users before being relied upon.

7.4 EduNomicon outputs may include predictions, classifications, risk indicators, opportunity indicators, variable importance results, driver analysis, sensitivity analysis, scenario analysis, data quality results, diagnostic results, charts, reports, summaries, explanations, or AI-assisted language commentary. All such outputs are indicative only.

7.5 EduNomicon must not be used as the sole basis for any decision affecting a student, parent, guardian, staff member, applicant, contractor, or other individual.

7.6 EduNomicon must not automatically make, finalise, or enforce decisions relating to enrolment, scholarships, subject selection, academic placement, streaming, promotion, disciplinary action, exclusion, suspension, wellbeing support, safeguarding, health, disability, counselling, legal matters, financial matters, employment, complaints, or any other administrative or individual-impacting process.

7.7 Authorised users must consider EduNomicon outputs alongside relevant contextual information, including professional knowledge of the student, school context, family circumstances where appropriate, current information, applicable policies, legal obligations, and the best interests of the student.

7.8 EduNomicon outputs may be affected by data quality, missing data, historical bias, variable selection, modelling assumptions, sample size, class imbalance, outliers, changes in school context, and other limitations. Users must consider these limitations before relying on any output.

7.9 EduNomicon outputs should be treated as prompts for further review, inquiry, planning, or professional discussion, not as definitive conclusions about any person.

7.10 Where EduNomicon identifies possible risk, under performance, opportunity, inconsistency, or intervention need, authorized users remain responsible for determining whether the output is meaningful, appropriate, current, and actionable.

7.11 Where an EduNomicon output relates to a potentially sensitive, wellbeing, safeguarding, disability, behavioural, legal, financial, or high-impact matter, the output must be reviewed only by appropriately authorized personnel and handled in accordance with applicable school policies, privacy obligations, safeguarding procedures, and any approved high-risk deployment conditions.

7.12 EduNomicon does not provide legal, medical, clinical, psychological, counseling, wellbeing, financial, disciplinary, safeguarding, or professional educational advice. Any action taken in response to EduNomicon outputs remains the responsibility of the customer and its authorized users.

7.13 Customers are responsible for ensuring that authorized users are trained to understand the limits of EduNomicon outputs, including the need for human review, contextual interpretation, data quality review, and professional judgement.

7.14 EduNomicon may display warnings, guidance notes, confidence indicators, data quality indicators, diagnostic results, or other notices to assist users in interpreting outputs responsibly. These safeguards do not remove the customer’s responsibility to review and validate outputs before use.

7.15 Misuse of EduNomicon outputs, including reliance on outputs without appropriate human review, use outside the agreed purpose, or use as the sole basis for individual-impacting decisions, may constitute a breach of these Terms.

8. No Automated Administrative Decision-Making

8.1 EduNomicon does not automatically make, finalize, enforce, or implement administrative decisions.

8.2 EduNomicon does not approve, reject, rank, exclude, suspend, discipline, enroll, allocate, stream, diagnose, classify, sanction, reward, penalize, or otherwise determine outcomes for students, parents, guardians, staff, applicants, contractors, or other individuals.

8.3 EduNomicon outputs must not be used as the sole or determinant basis for any administrative, educational, disciplinary, enrollment, scholarship, subject selection, academic placement, streaming, wellbeing, safeguarding, legal, financial, employment, complaint-handling, or individual-impacting decision.

8.4 EduNomicon outputs may assist authorized users to identify patterns, risks, opportunities, inconsistencies, areas for review, or possible intervention needs, but all decisions remain the responsibility of the customer and its authorized human users.

8.5 The customer must ensure that any decision informed by EduNomicon is made through an appropriate human decision-making process, including review of relevant context, applicable policies, current information, professional judgement, and the best interests of the affected person.

8.6 Where an EduNomicon output may affect a student’s access to learning opportunities, support services, intervention, extension, subject selection, academic placement, wellbeing support, disciplinary processes, or other significant school decisions, the customer must ensure that the output is reviewed by appropriately authorized personnel before any action is taken.

8.7 EduNomicon must not be configured, integrated, or used in a way that causes decisions or actions to be automatically triggered without meaningful human review.

8.8 The customer must not use EduNomicon to automatically generate, issue, send, or enforce disciplinary notices, enrollment outcomes, scholarship outcomes, exclusion decisions, complaint outcomes, welfare determinations, health determinations, legal determinations, employment decisions, or financial decisions.

8.9 EduNomicon does not provide automated complaint handling, automated enrollment assessment, automated scholarship assessment, automated behaviour management, automated disciplinary action, automated welfare triage, automated health assessment, automated disability assessment, automated financial assessment, or automated employment decision-making.

8.10 If the customer wishes to integrate EduNomicon outputs into another system, workflow, reporting tool, notification process, or decision process, the customer must ensure that the integration does not create automated administrative decision-making or remove required human review.

8.11 EduNomicon may refuse, restrict, suspend, or terminate any configuration, integration, deployment, or use case that appears to involve automated administrative decision-making or other high-impact automated action.

8.12 The customer remains responsible for documenting, explaining, reviewing, and justifying any decision made using or informed by EduNomicon outputs.

8.13 Misrepresenting EduNomicon outputs as automatic decisions, official determinations, clinical findings, legal findings, disciplinary findings, or final administrative conclusions may constitute a breach of these Terms.

9. Data Storage and Hosting

9.1 EduNomicon is hosted and operated using cloud infrastructure managed by EduNomicon or its authorized service providers.

9.2 Under the standard deployment model, EduNomicon is hosted in Australia using Australian cloud infrastructure, unless otherwise agreed in writing with the customer.

9.3 EduNomicon is not provided as an on-premises, school-managed, or self-hosted service under the standard deployment model. The customer does not manage the underlying application infrastructure, server environment, hosting configuration, security patching, backups, or operational controls unless expressly agreed in writing.

9.4 EduNomicon may store and process customer data, uploaded datasets, model files, model metadata, configuration files, user account information, audit logs, diagnostic outputs, reports, and other platform records as reasonably necessary to provide, secure, maintain, monitor, support, improve, or administer the service.

9.5 EduNomicon is designed to use tenant-based separation so that customer data, models, outputs, and user access are logically separated from other customers.

9.6 EduNomicon may use encryption in transit, secure transport protocols, access controls, authentication controls, audit logging, cloud security controls, and other technical and organizational safeguards to protect data handled by the platform.

9.7 EduNomicon may use cloud storage, databases, logging services, monitoring services, backup systems, authentication services, email services, analytics services, and other operational services as reasonably necessary to provide and support the platform.

9.8 EduNomicon will take reasonable steps to ensure that any third-party service providers or sub-processors used to host, store, process, transmit, secure, monitor, or support customer data are selected and managed with regard to privacy, security, reliability, and the nature of the information being handled.

9.9 Unless otherwise agreed in writing, EduNomicon will not knowingly store customer production data outside Australia under the standard deployment model. If any material change to hosting location or overseas storage is proposed, EduNomicon will take reasonable steps to notify affected customers where required.

9.10 The customer acknowledges that some limited technical, operational, diagnostic, support, security, or authentication metadata may be processed by third-party services where reasonably necessary to operate, secure, monitor, or support the platform.

9.11 EduNomicon may retain logs, audit records, security events, model metadata, usage records, and other operational records for security, compliance, troubleshooting, support, billing, auditability, abuse prevention, and platform integrity purposes.

9.12 Uploaded data, generated models, reports, outputs, and related records may be retained for the period reasonably necessary to provide the service, comply with legal or contractual obligations, support audit and security requirements, resolve disputes, enforce these Terms, or as otherwise agreed with the customer.

9.13 EduNomicon is designed to support customer control of customer data. Unless otherwise agreed in writing, EduNomicon does not claim ownership of customer-uploaded data and does not use customer-uploaded data or customer-specific models for unrelated commercial purposes, advertising, resale, or cross-customer model development.

9.14 Subject to applicable law, contractual obligations, technical limitations, backup retention, and security requirements, customers may request export, deletion, restriction, or return of customer-uploaded data and related customer-specific outputs.

9.15 Where customer-uploaded data is deleted or removed from the platform, EduNomicon may also delete or disable customer-specific models, reports, outputs, and derived records that depend on that data, except where retention is reasonably required for audit, security, legal, dispute resolution, compliance, backup, or platform integrity purposes.

9.16 The customer remains responsible for the security, accuracy, lawfulness, appropriateness, and minimization of data before it is uploaded to EduNomicon, and for any data exported, downloaded, shared, or otherwise handled by the customer or its authorized users after leaving the platform.

9.17 No method of electronic transmission, cloud hosting, or electronic storage is completely secure. EduNomicon will take reasonable steps to protect data handled by the platform, but does not guarantee absolute security.

9.18 If EduNomicon becomes aware of a suspected or confirmed security incident involving customer data, EduNomicon will take reasonable steps to investigate, contain, remediate, and notify affected customers where required by law or applicable agreement.

10. Access Controls and Account Responsibilities

10.1 Access to EduNomicon is limited to authorized users approved by the customer or by EduNomicon.

10.2 Each authorized user must use their own individual account. Shared accounts, generic accounts, credential sharing, password sharing, or use of another person’s account are not permitted unless expressly approved in writing by EduNomicon.

10.3 The customer is responsible for determining which users require access to EduNomicon and for assigning appropriate roles, permissions, access levels, and approved purposes of use.

10.4 The customer must ensure that authorized users only access data, models, reports, analytics, outputs, and platform functions that are appropriate for their role, responsibilities, authority, and legitimate educational or organizational purpose.

10.5 The customer is responsible for promptly requesting or performing changes to user access when a user joins, leaves, changes role, no longer requires access, or no longer has an approved purpose for using EduNomicon.

10.6 Authorized users must keep their login credentials secure and confidential. Users must not disclose, reuse, publish, store insecurely, or otherwise expose credentials, passwords, authentication tokens, access links, or other account security information.

10.7 The customer and authorized users must promptly notify EduNomicon if they become aware of, or reasonably suspect, unauthorized access, credential compromise, account misuse, data leakage, inappropriate access, or any other security or privacy incident involving EduNomicon.

10.8 EduNomicon may use authentication controls, role-based access controls, tenant restrictions, audit logging, session controls, access reviews, account status controls, and other safeguards to manage, monitor, restrict, or secure access to the platform.

10.9 EduNomicon may log user activity, authentication events, access attempts, administrative actions, model access, upload activity, export activity, and other platform events for security, compliance, troubleshooting, auditability, misuse detection, support, and platform integrity purposes.

10.10 EduNomicon may restrict, suspend, revoke, disable, or require reset of any user account where there is suspected unauthorized access, credential sharing, account compromise, misuse, breach of these Terms, breach of customer policy, or risk to privacy, security, student safety, or platform integrity.

10.11 The customer must ensure that access to high-risk data, sensitive data, approved high-risk deployments, restricted models, restricted reports, administrative functions, exports, and audit records is limited to appropriately authorized users with a legitimate need to access that information.

10.12 Where the customer uses single sign-on, federated identity, multi-factor authentication, identity provider controls, or other authentication integrations, the customer remains responsible for managing its identity provider, user lifecycle, group membership, account security, and access policies.

10.13 Unless otherwise agreed in writing, EduNomicon is not responsible for unauthorized access caused by the customer’s failure to manage user accounts, remove former users, protect credentials, configure identity systems correctly, or enforce appropriate internal access controls.

10.14 Authorized users must not attempt to bypass access controls, escalate privileges, access another tenant, access restricted models, inspect unauthorized data, interfere with authentication systems, disable logging, or otherwise undermine the security or integrity of the platform.

10.15 EduNomicon may require additional authentication, access restrictions, administrative approval, or security review for users, tenants, integrations, exports, high-risk deployments, or other activities that may involve elevated privacy, security, operational, or ethical risk.

10.16 The customer is responsible for ensuring that authorized users are trained or instructed in appropriate use of EduNomicon, including account security, privacy obligations, data minimization, human review requirements, restrictions on prohibited data, and responsible interpretation of outputs.

11. Audit Logging and Compliance Review

11.1 EduNomicon may record audit logs, security logs, access logs, authentication events, upload events, model activity, export activity, administrative actions, configuration changes, error events, and other platform activity records.

11.2 Audit logging may be used to support security monitoring, privacy protection, access control, troubleshooting, misuse detection, ethical use, compliance review, incident response, customer support, billing, service integrity, and enforcement of these Terms.

11.3 Logged information may include user identifiers, organization or tenant identifiers, timestamps, IP addresses, device or browser information, login events, failed access attempts, pages or modules accessed, datasets uploaded, models accessed, reports generated, exports performed, administrative actions, and other activity reasonably necessary to operate, secure, monitor, and support the platform.

11.4 EduNomicon may review uploaded schemas, column names, variable metadata, model metadata, diagnostic metadata, audit logs, usage records, generated outputs, export records, and related platform records where reasonably necessary to assess compliance with these Terms, investigate suspected misuse, support privacy and security obligations, protect student safety, or maintain platform integrity.

11.5 EduNomicon may conduct automated or manual checks to identify indicators of prohibited data, sensitive information, unauthorized use, excessive data collection, unusual access patterns, attempted bypass of controls, inappropriate exports, or other activity inconsistent with these Terms.

11.6 EduNomicon may restrict, suspend, revoke, quarantine, delete, preserve, or require review of accounts, uploads, datasets, models, outputs, exports, or tenant access where audit logs or compliance review indicate suspected misuse, prohibited data, unauthorized access, security risk, privacy risk, student safety risk, or breach of these Terms.

11.7 The customer acknowledges that compliance review may include inspection of platform metadata, schemas, model records, logs, and generated outputs. EduNomicon will take reasonable steps to limit such review to what is necessary and proportionate for the relevant security, privacy, compliance, support, or platform integrity purpose.

11.8 EduNomicon does not use audit logs or compliance review as a substitute for the customer’s responsibility to ensure that uploaded data is lawful, appropriate, authorized, minimized, and consistent with the agreed purpose.

11.9 The customer must not attempt to disable, alter, delete, obstruct, bypass, falsify, or interfere with audit logging, compliance review, access monitoring, upload screening, or other platform safeguards.

11.10 The customer and authorized users must cooperate with reasonable compliance, security, privacy, misuse, or incident investigations relating to the customer’s use of EduNomicon.

11.11 EduNomicon may provide audit information to the customer where reasonably necessary to support access review, security investigation, compliance review, incident response, or customer governance, subject to privacy, security, confidentiality, and technical limitations.

11.12 EduNomicon may retain audit logs and compliance records for as long as reasonably necessary to support security, privacy, troubleshooting, auditability, legal compliance, dispute resolution, enforcement of these Terms, and platform integrity.

11.13 Where EduNomicon identifies suspected unauthorized access, prohibited data, inappropriate use, security risk, privacy risk, student safety risk, or material breach of these Terms, EduNomicon may notify the customer and may require corrective action.

11.14 Where required by law, contract, or applicable policy, EduNomicon may assist the customer with reasonable information relating to security incidents, privacy incidents, access reviews, audit events, or compliance investigations. 11.15 Audit logs and compliance records are confidential operational records of the platform. They must not be used by the customer or authorized users for unauthorized monitoring, employment action, disciplinary action, surveillance, or other purposes outside the agreed use of EduNomicon unless separately authorized and lawful.

12. Suspension or Restriction for Misuse

12.1 EduNomicon may restrict, suspend, disable, revoke, quarantine, delete, preserve, or otherwise control access to the platform, user accounts, uploads, datasets, models, reports, outputs, exports, integrations, or tenant environments where reasonably necessary to protect privacy, security, student safety, ethical use, compliance, platform integrity, or the rights of any person.

12.2 EduNomicon may take action under this clause where it reasonably suspects or identifies:

(a) unauthorized access, attempted unauthorized access, credential sharing, account compromise, privilege escalation, or attempted bypass of access controls;

(b) upload, processing, concealment, or attempted upload of prohibited, sensitive, excessive, unauthorized, unlawful, or high-risk data outside an approved arrangement;

(c) use of EduNomicon outputs as the sole or determinant basis for administrative, disciplinary, enrollment, scholarship, wellbeing, safeguarding, legal, financial, employment, or other individual-impacting decisions;

(d) use of EduNomicon for surveillance, student monitoring, screen monitoring, behaviour management, biometric processing, emotion detection, health diagnosis, wellbeing advice, counseling advice, or other prohibited or unapproved purposes;

(e) misuse of AI-assisted explanation features, including entering student-level records, direct identifiers, sensitive information, raw datasets, prohibited data, or inappropriate prompts;

(f) attempts to disable, alter, delete, bypass, falsify, or interfere with audit logs, upload screening, access controls, compliance review, security controls, or other platform safeguards;

(g) unauthorized export, disclosure, sharing, copying, scraping, extraction, reverse engineering, or distribution of data, models, reports, outputs, source code, credentials, system information, or platform materials;

(h) use of the platform in a way that may create a privacy risk, security risk, student safety risk, ethical risk, legal risk, operational risk, or reputational risk;

(i) breach of these Terms, breach of an applicable agreement, breach of customer policy, breach of applicable law, or failure to follow reasonable instructions from EduNomicon; or

(j) any other conduct that EduNomicon reasonably considers inconsistent with authorized, lawful, safe, ethical, or responsible use of the platform.

12.3 Suspension or restriction may apply to a specific user, account, dataset, upload, model, output, export, feature, tenant, integration, deployment, or the customer’s access to the platform as a whole, depending on the nature and seriousness of the issue.

12.4 Where reasonable and safe to do so, EduNomicon may notify the customer of the reason for suspension or restriction and provide an opportunity to remediate the issue.

12.5 EduNomicon may take immediate action without prior notice where it reasonably considers that delay may increase a risk to privacy, security, student safety, legal compliance, platform integrity, evidence preservation, or the rights of any person.

12.6 EduNomicon may require corrective action before restoring access. Corrective action may include deletion of prohibited data, removal of inappropriate users, credential resets, access review, additional training, written assurance, revised governance controls, security remediation, high-risk deployment review, or other reasonable steps.

12.7 EduNomicon may preserve logs, metadata, uploads, model records, outputs, exports, configuration records, or other relevant information where reasonably necessary to investigate suspected misuse, support incident response, comply with legal obligations, resolve disputes, enforce these Terms, or protect platform integrity.

12.8 The customer must cooperate with reasonable investigations, containment steps, remediation steps, access reviews, deletion requests, and compliance actions relating to suspected misuse of EduNomicon.

12.9 EduNomicon is not responsible for any loss, delay, interruption, inability to access outputs, inability to access models, or other consequence arising from suspension or restriction that is reasonably imposed under this clause.

12.10 Repeated, serious, deliberate, unsafe, unlawful, or unremediated misuse may result in termination of access to EduNomicon or termination of the applicable agreement.

12.11 Suspension, restriction, or termination does not remove the customer’s responsibility for fees already incurred, prior misuse, exported data, downstream use of outputs, confidentiality obligations, privacy obligations, or any other obligations intended to survive suspension or termination.

12.12 Nothing in this clause limits EduNomicon’s ability to take action required by law, contract, court order, regulator, insurer, cloud provider, security incident response process, or other lawful authority.

13. Intellectual Property

13.1 EduNomicon, including the platform, software, source code, object code, application structure, user interface, workflows, models, model training processes, diagnostic tools, analytics methods, visualizations, reports, documentation, templates, prompts, branding, names, logos, designs, text, graphics, features, functions, and related materials, is owned by EduNomicon or its licensors.

13.2 Except as expressly stated in these Terms or an applicable written agreement, the customer and authorized users do not acquire any ownership rights in EduNomicon, the platform, the software, the underlying technology, the model engine, platform methods, documentation, templates, prompts, analytics workflows, visual design, branding, or other EduNomicon intellectual property.

13.3 Subject to compliance with these Terms and any applicable agreement, EduNomicon grants the customer a limited, non-exclusive, non-transferable, revocable right to access and use the platform for the customer’s authorized internal educational analytics and decision-support purposes.

13.4 The customer retains ownership of, or responsibility for, customer-uploaded data, including datasets, files, records, variables, metadata, and other information supplied by the customer or its authorized users.

13.5 EduNomicon does not claim ownership of customer-uploaded data. The customer grants EduNomicon the limited rights necessary to host, process, analyses, secure, store, transmit, back up, monitor, support, and otherwise handle customer-uploaded data for the purpose of providing, maintaining, securing, supporting, and administering the platform.

13.6 Customer-specific outputs, including reports, charts, summaries, exported files, model results, predictions, diagnostics, and other outputs generated from customer-uploaded data, may be used by the customer for its authorized internal educational, reporting, planning, governance, and decision-support purposes, subject to these Terms and applicable law.

13.7 Customer-specific models, configurations, analyses, variable selections, model settings, workflows, or outputs generated within EduNomicon may depend on EduNomicon’s platform, software, methods, model engine, diagnostics, templates, prompts, visualizations, and other intellectual property. The customer’s use of those outputs does not transfer ownership of EduNomicon’s underlying intellectual property.

13.8 If the customer or an authorized user develops an educational, analytical, operational, or modelling idea while using EduNomicon, such as the concept that certain variables may be used together to understand or predict a particular outcome, the customer may use that general idea outside EduNomicon. However, the customer must not copy, reproduce, reverse engineer, replicate, distribute, commercialize, or create a competing product or service using EduNomicon’s platform, code, design, workflows, templates, prompts, model engine, diagnostics, visualizations, documentation, or other protected materials.

13.9 Nothing in these Terms prevents the customer from using its own data, independent knowledge, educational expertise, analytical reasoning, business processes, or general insights gained from reviewing EduNomicon outputs, provided that such use does not breach confidentiality, privacy, data protection obligations, these Terms, or EduNomicon’s intellectual property rights.

13.10 The customer and authorized users must not copy, modify, adapt, translate, scrape, de-compile, disassemble, reverse engineer, attempt to extract source code from, reproduce, resell, sub-license, distribute, publicly display, commercially exploit, or create derivative works from EduNomicon or any part of the platform, except as expressly permitted in writing.

13.11 The customer and authorized users must not use EduNomicon, its outputs, reports, screenshots, documentation, workflows, interface, models, prompts, or other materials to build, train, benchmark, market, or improve a competing product or service without EduNomicon’s prior written consent.

13.12 The customer must not remove, obscure, alter, or interfere with any copyright notice, trade mark notice, proprietary rights notice, branding, watermark, attribution, or other ownership notice displayed in or generated by EduNomicon.

13.13 Feedback, suggestions, enhancement requests, ideas, or recommendations provided by the customer or authorized users about EduNomicon may be used by EduNomicon to improve, develop, modify, or commercialize the platform without obligation to compensate the customer or authorized user, provided that EduNomicon does not disclose customer confidential information or customer-uploaded data except as permitted by these Terms or an applicable agreement.

13.14 EduNomicon may use aggregated, de-identified, non-customer-identifying operational information to understand platform performance, improve reliability, enhance security, develop features, and support service improvement, provided that such information does not identify the customer, authorized users, students, parents, staff, or other individuals.

13.15 EduNomicon’s trade marks, business names, product names, logos, domain names, branding, and related marks must not be used by the customer or authorized users without EduNomicon’s prior written consent, except for accurate internal reference to the customer’s authorized use of the platform.

13.16 Any rights not expressly granted to the customer under these Terms are reserved by EduNomicon.

14. Availability and Support Limits

14.1 EduNomicon will take reasonable steps to make the platform available to customers and authorized users in accordance with the applicable agreement, service arrangement, or support plan.

14.2 EduNomicon does not guarantee that the platform will be uninterrupted, error-free, continuously available, or free from defects, delays, outages, data processing errors, model errors, third-party service issues, internet connectivity issues, or other operational interruptions.

14.3 Platform availability may be affected by maintenance, updates, security patches, infrastructure changes, cloud provider issues, third-party service disruptions, authentication provider issues, network outages, user device issues, customer configuration issues, cyber incidents, misuse, force majeure events, or other circumstances beyond EduNomicon’s reasonable control.

14.4 EduNomicon may perform scheduled or unscheduled maintenance, updates, patches, security changes, infrastructure changes, feature changes, or service improvements where reasonably necessary to maintain, secure, improve, or support the platform.

14.5 Where reasonable and practicable, EduNomicon will provide notice of planned maintenance or material service disruption. However, urgent maintenance, security remediation, incident response, or operational issues may require action without prior notice.

14.6 EduNomicon may modify, improve, restrict, replace, suspend, remove, or discontinue features, functions, integrations, models, reports, outputs, visualisations, AI-assisted explanation features, or other platform components where reasonably necessary for security, privacy, reliability, compliance, ethical use, performance, cost control, product improvement, or platform integrity.

14.7 Support is provided in accordance with the applicable agreement, support plan, or service arrangement. Unless otherwise agreed in writing, EduNomicon does not provide guaranteed response times, guaranteed resolution times, 24/7 support, emergency support, on-site support, or dedicated support personnel.

14.8 Support may include reasonable assistance with access issues, upload issues, configuration questions, general platform use, troubleshooting, bug reports, and other matters relating to ordinary use of EduNomicon.

14.9 Support does not include, unless expressly agreed in writing, customer data cleansing, customer data extraction, custom analytics consulting, interpretation of school decisions, legal advice, privacy advice, clinical advice, wellbeing advice, counselling advice, financial advice, custom software development, third-party system administration, or management of the customer’s internal systems.

14.10 The customer is responsible for maintaining its own internet connection, devices, browsers, identity provider, local security settings, internal data systems, user training, user access processes, and any other customer-controlled systems or processes required to use EduNomicon.

14.11 EduNomicon is not responsible for issues caused by customer data quality, incomplete data, inaccurate data, unsupported file formats, unauthorised modifications, customer-side configuration, unsupported browsers, customer network restrictions, customer security tools, customer identity provider settings, or third-party systems outside EduNomicon’s control.

14.12 EduNomicon may impose reasonable usage limits, file size limits, model training limits, storage limits, processing limits, rate limits, export limits, feature limits, or other operational limits to protect platform performance, security, cost control, fairness, and availability for customers.

14.13 EduNomicon may pause, delay, cancel, throttle, or restrict processing where a request, upload, model, export, or user activity creates excessive load, security risk, privacy risk, compliance risk, operational risk, or risk to platform stability.

14.14 EduNomicon may use third-party cloud, authentication, security, monitoring, language model, email, analytics, or support services. Availability of some platform functions may depend on the availability, performance, and continued operation of those third-party services.

14.15 EduNomicon will take reasonable steps to back up, secure, and maintain platform systems in accordance with its operational practices, but does not guarantee that all data, outputs, models, reports, logs, or configurations can be restored in every circumstance.

14.16 The customer is responsible for downloading, exporting, retaining, reviewing, and storing any reports, outputs, records, or other materials it requires for its own operational, legal, governance, audit, or archival purposes, subject to these Terms and applicable law.

14.17 EduNomicon may provide beta, trial, experimental, pilot, preview, or evaluation features. Such features may be incomplete, unstable, changed, withdrawn, limited, or unsupported and should not be relied upon for critical operational decisions unless expressly agreed in writing.

14.18 EduNomicon may correct errors, bugs, vulnerabilities, defects, incorrect outputs, misconfigurations, or documentation issues, but is not required to maintain backward compatibility with every prior version, model configuration, report format, interface, or workflow unless expressly agreed in writing.

14.19 EduNomicon is not liable for any failure or delay in performance caused by events beyond its reasonable control, including cloud provider outages, network failures, cyber incidents, power failures, natural disasters, industrial disputes, government action, legal restrictions, third-party service failures, or other force majeure events.

14.20 Nothing in this clause limits any service levels, support commitments, warranties, remedies, or obligations expressly agreed in a separate written agreement with the customer.

15. Limitation of Liability

15.1 EduNomicon is an analytics and decision-support platform. It provides probabilistic, statistical, machine learning, diagnostic, explanatory, and reporting outputs based on the data supplied, selected, configured, and authorized by the customer.

15.2 EduNomicon does not guarantee that any prediction, classification, model output, recommendation, explanation, report, chart, diagnostic result, variable importance result, sensitivity analysis, or other platform output will be complete, accurate, reliable, current, fair, unbiased, suitable, or correct in every circumstance.

15.3 The customer acknowledges that EduNomicon outputs are inherently probabilistic and may be affected by stochastic variation, model uncertainty, data quality, missing data, sample size, class imbalance, variable selection, historical bias, changes in context, modelling assumptions, user configuration, and other limitations.

15.4 EduNomicon outputs are also subject to extraneous factors outside EduNomicon’s control. These may include, but are not limited to, changes in student circumstances, family circumstances, staffing, curriculum, school policy, education policy, assessment design, cohort composition, intervention quality, community conditions, natural disasters, illness, economic conditions, system disruptions, or other events, behaviours, decisions, or acts of chance.

15.5 EduNomicon will take reasonable steps to support the reliability, security, and responsible operation of the platform. However, the customer remains responsible for reviewing uploaded data, interpreting outputs, validating results, considering context, applying professional judgement, and making all final decisions.

15.6 EduNomicon outputs must not be treated as guarantees, determinations, diagnoses, official findings, final decisions, or promises of any particular educational, academic, behavioural, wellbeing, financial, operational, or administrative outcome.

15.7 To the extent permitted by law, EduNomicon is not liable for any loss, damage, cost, claim, liability, or consequence arising from:

(a) reliance on EduNomicon outputs without appropriate human review;

(b) use of EduNomicon outside the agreed purpose or in breach of these Terms;

(c) inaccurate, incomplete, excessive, inappropriate, unauthorized, biased, outdated, or poor-quality customer data;

(d) customer configuration choices, variable selection, model settings, interpretation, reporting, export, or downstream use of outputs;

(e) decisions, actions, omissions, interventions, communications, reports, disciplinary actions, administrative decisions, or other steps taken by the customer or authorized users;

(f) use of EduNomicon for prohibited, high-risk, sensitive, health, wellbeing, legal, financial, disciplinary, safeguarding, or automated decision-making purposes without appropriate written approval and governance controls;

(g) third-party systems, networks, cloud services, authentication providers, language model endpoints, data sources, integrations, devices, browsers, or infrastructure outside EduNomicon’s reasonable control;

(h) events or circumstances outside EduNomicon’s reasonable control, including policy changes, natural disasters, illness, workforce changes, social or economic disruption, cyber incidents, outages, or other external events.

15.8 To the extent permitted by law, EduNomicon is not liable for indirect, consequential, special, exemplary, punitive, incidental, or economic loss, including loss of profits, loss of revenue, loss of opportunity, loss of goodwill, loss of anticipated savings, loss of data, loss of reputation, business interruption, or educational, administrative, operational, or reputational consequences arising from use of the platform.

15.9 To the extent permitted by law, EduNomicon’s total aggregate liability arising out of or in connection with the platform, these Terms, or any related service is limited to the amount paid by the customer to EduNomicon for the relevant service during the period specified in the applicable agreement, or if no such period is specified, during the 12 months preceding the event giving rise to the claim.

15.10 Nothing in these Terms excludes, restricts, or modifies any rights, guarantees, warranties, remedies, or liabilities that cannot lawfully be excluded, restricted, or modified under applicable law.

15.11 Where any guarantee, warranty, condition, or liability cannot lawfully be excluded, EduNomicon’s liability is limited, to the extent permitted by law, to supplying the relevant service again or paying the cost of having the relevant service supplied again.

15.12 The customer acknowledges that the limitations in this clause are reasonable having regard to the nature of EduNomicon as a probabilistic decision-support platform, the customer’s control over uploaded data and use of outputs, the requirement for human review, and the fees payable for the service.

16. Privacy Policy Cross-Reference

16.1 EduNomicon’s handling of personal information is also described in the EduNomicon Privacy Policy.

16.2 The Privacy Policy explains how EduNomicon may collect, use, store, secure, disclose, retain, delete, and otherwise handle personal information in connection with the platform.

16.3 These Terms should be read together with the Privacy Policy. If there is any inconsistency between these Terms and the Privacy Policy in relation to the handling of personal information, the document that provides the stronger privacy protection will apply unless otherwise required by law or expressly agreed in writing.

16.4 The customer is responsible for ensuring that its own privacy notices, consents, collection statements, internal policies, and data handling practices permit the upload and use of customer data within EduNomicon.

16.5 EduNomicon does not replace the customer’s privacy obligations. The customer remains responsible for ensuring that its use of EduNomicon complies with applicable privacy, education, child safety, records management, employment, and data protection obligations.

16.6 Where required, the customer must ensure that students, parents, guardians, staff, or other affected individuals are provided with appropriate notice about how their information may be used in connection with EduNomicon.

16.7 EduNomicon may update its Privacy Policy from time to time. Continued use of the platform after the updated Privacy Policy becomes available may be treated as acceptance of the updated Privacy Policy, subject to applicable law and any separate written agreement with the customer.

17. Changes to these Terms

17.1 EduNomicon may update these Terms from time to time to reflect changes to the platform, legal requirements, privacy or security practices, operational needs, product features, third-party services, or customer requirements.

17.2 Where EduNomicon makes material changes to these Terms, EduNomicon will take reasonable steps to notify affected customers. Notice may be provided by email, in-platform notice, publication on the EduNomicon website, or other reasonable means.

17.3 The updated Terms will apply from the effective date stated in the updated Terms or notice.

17.4 Continued use of EduNomicon after the updated Terms take effect may be treated as acceptance of the updated Terms, subject to applicable law and any separate written agreement between EduNomicon and the customer.

17.5 If a customer does not agree to a material change, the customer should stop using EduNomicon and contact EduNomicon to discuss available options, including termination, export, deletion, or transition arrangements where applicable.

17.6 Nothing in this clause limits any notice period, variation process, approval requirement, or customer right expressly set out in a separate written agreement.

18. Contact Details

18.1 Questions about these Terms, EduNomicon, account access, support, privacy, security, or data handling may be directed to EduNomicon using the contact details published on the EduNomicon website.

18.2 General enquiries may be sent to:

contact@educode.com.au

18.3 Support enquiries may be sent to:

support@educode.com.au

18.4 Privacy enquiries, including requests relating to access, correction, deletion, restriction, or handling of personal information, may be sent to:

privacy@educode.com.au

18.5 Security enquiries, suspected security incidents, suspected unauthorized access, or responsible disclosure notices may be sent to:

support@educode.com.au

18.6 Customers should promptly contact EduNomicon if they become aware of unauthorized access, inappropriate data uploads, suspected misuse, security incidents, privacy incidents, or any other matter requiring urgent review.

18.7 EduNomicon may update its contact details from time to time by publishing updated contact information on its website or otherwise notifying customers.

18.8 EduNomicon may update these Terms from time to time. Where changes are material, EduNomicon will take reasonable steps to notify affected customers.

For questions about these Terms, contact:
contact@educode.com.au